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University Relations

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Dec. 12, 2005
Contact: Allison Rose Lopez, KU Information Services, (785) 864-8923.

KU Info graduates to new era, hires new director; to enhance services to students

LAWRENCE -- KU Info has appointed a new director and marked the beginning of a new phase for the University of Kansas' information service, which began as a rumor control hotline in 1970 and evolved into a place where students could turn for help understanding and navigating campus resources.

As the new program director, Curtis Marsh will lead KU Info's effort to provide enhanced phone, Web and walk-up information services that help students pursue academic goals. He will collaborate with a network of campus leaders and offices, as well as hire and train a group of students to answer questions and provide appropriate referrals to offices across campus.

KU officials say that recent planning for KU Info is a return to the original spirit of the service.

" KU Info was designed in a pre-Web environment 35 years ago," said Marlesa Roney, vice provost for student success. "This next phase is the natural progression of a service that changes with the times in order to stay healthy and vital.
" Our research into KU Info's history shows that plans for this next phase are quite consistent with the original KU Info of the early 1970s -- to help students understand and navigate campus resources," Roney said.

Roney said KU Info will continue to focus on supporting the academic progress of KU students and their need for information -- from student life, student support services and enrollment to athletic events, service learning and student organization meetings.

KU Info is supported under a joint partnership between KU's Student Success and Information Services units. The two units have been working together for three years to create new, more seamless collaborations across information technology, the KU Libraries and the 18 Student Success departments.

"Now that students can access so much information through the Web, the nature of the questions have changed from general to highly specialized," said Denise Stephens, vice provost for information services. "With today's potential for information overload, it seems necessary for us to acknowledge this and use KU Info to make student and faculty life a little bit easier to manage."

Marsh previously was associate director for marketing and a program manager at KU Continuing Education. He helped create an integrated student services and registration center for KUCE and coordinated programs to serve more than 50,000 Kansans. He has a bachelor's from KU's William Allen White School of Journalism and Mass Communications and an MBA from the University of Missouri-Kansas City. He received a community leadership award from the Lawrence Chamber of Commerce in 2004.


The University of Kansas is a major comprehensive research and teaching university. University Relations is the central public relations office for KU's Lawrence campus. | (785) 864-3256 | 1314 Jayhawk Blvd., Lawrence, KS 66045