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University Relations

p (785) 864-3256
f (785) 864-3339
Dec. 27, 2005
Contact: Dan Lara, University Relations, (785) 864-8855.

KU shuts down unsecured student housing application Web site; patrons being notified

LAWRENCE -- The University of Kansas announced today it has detected and shut down a university student housing Web site that lacked the proper security measures to prevent the public from viewing personal and financial information for people who applied for housing using an online application process.

The site only handled university student housing application fee payments – not regular housing payments – that were submitted via the online process. Other online payment systems at KU are secure and constantly monitored.

There is no evidence any of the information was improperly accessed or illegally used. However, the university, as a precaution, is voluntarily notifying affected people by letter and e-mail so they can take any actions they deem necessary. The university had not received any reports of the information being accessible and discovered the problem during an internal computer security review.

The site contained records, including names, addresses, birth dates, partial and complete credit card numbers and Social Security numbers, for about 9,200 people who completed an online application for university student housing on the KU Department of Student Housing Web site between April 29, 2001, and Dec. 16, 2005.

"My colleagues in the Department of Student Housing and I sincerely apologize for the concern and inconvenience this situation creates," said Marlesa Roney, vice provost for student success. "Although there is no evidence of any misuse of the information that was exposed as a result of the error, it is our practice to inform those affected of any potential for theft and to provide assistance in determining which precautions, if any, to take."

People with questions may either e-mail or call toll free1-877-JAYHAWK (877-529-4295) or (785) 864-9147 locally. The phone will be staffed from 9 a.m. to 5 p.m. CST weekdays starting today. People are also urged to visit the university's identity theft information site at

KU computer security officials discovered Dec. 16 in the course of a regular review that the Web site did not contain the requisite security measures. The site was immediately taken off line and university officials began investigating the problem and determining how to contact and inform the affected people. Until a new secured site is ready, people seeking to submit a student housing application or pay the housing application fees may call (785) 864-4560, visit and download the application from and mail it to the Department of Student Housing, 422 W. 11th St., Suite DSH, Lawrence, KS 66045 or go to the office in person.


The University of Kansas is a major comprehensive research and teaching university. University Relations is the central public relations office for KU's Lawrence campus. | (785) 864-3256 | 1314 Jayhawk Blvd., Lawrence, KS 66045