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University Relations

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March 31, 2006
Contact: Curtis Marsh, KU Info program director, (785) 864-3200.

KU Info announces new booth in the Kansas Union, new student staff

LAWRENCE — KU Info will introduce a new staff and a new walk-up location in the Kansas Union at noon Monday, April 3. The KU Info Booth, which replaces the former Jay Tech Booth on the fourth floor, is one part of the new three-part service, which also includes phone and continually expanding Web services.

“We’re glad to reintroduce the service with a new staff and an updated approach,” said Curtis Marsh, KU Info program director. “Our goal is to provide answers that help KU students have a successful experience while they’re here. That means that we are working to increase KU Info’s identity as the place to begin when trying to navigate KU life.”

Marsh said the service, which began as rumor-control hotline in 1970, had to recognize changes in technology and evolve to meet the needs of today’s students.

“When I was a student, KU Info was the place to turn for many answers, because there was no other obvious clearinghouse for questions,” Marsh said. “But today’s tech-savvy students have tools that weren’t available then, and we had to expand and change to be what today’s students need.”

Marsh said that KU Info’s searchable database of questions and answers has been enhanced with more content — a process that will continue through the summer — and will serve as student employees’ primary tool for finding answers to questions.

“By offering this tool to anyone with Internet access, we can still provide 24/7 information about KU, while also being responsible stewards of the hard-earned student money that helps to pay for the service,” he said.

The KU Info phone number is still the same, (785) 864-3506, and the Web site is www.kuinfo.ku.edu.

The new KU Info student assistants are Ashley Depenbush, Hays; Andrew Glendening, St. George; Lauren McCoy, Stilwell; Jackie McClenny, Lawrence; Carolina Medeiros, Recife, Brazil; Kris Morford, Hutchinson; Sadie Robb, Paola; and Caitlin Tew, Allen, Texas.

KU Info’s staff hours will initially be noon to 9 p.m. Monday through Friday, with the schedule expanding as demand for the service increases. The walk-up window is across from the fourth-floor elevators in the Kansas Union. The fourth floor is the main floor of the union.

KU Info is supported under a partnership between KU’s Student Success and Information Services units. The two units have been working for three years to create more seamless collaborations across information technology, the University Libraries and the 19 Student Success departments.

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The University of Kansas is a major comprehensive research and teaching university. University Relations is the central public relations office for KU's Lawrence campus.

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